Frequently Asked Questions about Crypto
Haven’t found what you’re looking for? Check out of some common questions here, or see our Help Center for more info.
Cryptocurrency is a digital form of money that uses blockchain technology to enable peer-to-peer transactions without intermediaries like banks. Bitcoin, Ethereum, and USDC are popular examples.
What is swapping in crypto?
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Swapping is the process of exchanging one crypto token for another directly through a decentralized or centralized platform. For example, swapping ETH for USDT.
Where can I check my crypto transaction status?
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You can scan your transaction status on blockchain explorers like Etherscan for Ethereum or Solscan for Solana. Just paste your wallet address or transaction hash.
What wallets can I use to connect?
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You can connect non-custodial wallets like MetaMask, Phantom, or Trust Wallet. These wallets give you full control over your private keys and crypto assets.
Who can I contact for help with a failed swap or bridge?
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You can reach our support team via the Help Center in the app. We’re available 24/7 to assist with issues related to swaps, bridging, and wallet connections.
How can I buy cryptocurrency?
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You can buy cryptocurrency using fiat money through platforms like MoonPay or exchanges like Binance. Just select a coin, enter the amount, and pay using a credit card, UPI, or bank transfer.
How does bridging work across chains?
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Bridging allows you to move assets between blockchains like Ethereum and Solana. This is useful when you want to use your tokens in apps that run on a different network.
How do I know which token pairs are supported?
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You can browse the supported swap pairs in our app’s Swap section. Popular pairs include ETH/USDC, BTC/ETH, and SOL/USDT. The app automatically filters by availability.
How do I bridge assets from Ethereum to Solana?
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Go to the Bridge tab, select the source and destination chains, choose your token (e.g., USDC), enter the amount, and follow on-screen instructions to complete the transfer.
How do I stay safe while trading crypto?
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Always double-check wallet addresses, avoid suspicious links, and never share your private keys. Use only trusted platforms and keep your software updated.